At Draugr Nutrition, available via https://draugrnutrition.com/, your privacy is a top priority. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your personal data remains protected.
By using our website or contacting us at care@draugrnutrition.com, you consent to the data practices described in this policy.
1. Information We Collect
We collect information to provide better services to our customers. This includes:
Personal Identifiable Information (PII): Name, email address, phone number, and shipping/billing address provided during checkout or account registration.
Payment Information: We use third-party payment processors (e.g., Razorpay, Stripe, or PayPal) to handle payments securely. We do not store your full credit card or bank details on our servers.
Health & Fitness Data: Any information you voluntarily provide regarding your fitness goals or dietary preferences to help us recommend products.
2. How We Use Your Information
Your data is used specifically to:
Process and fulfill your orders.
Send order confirmations and shipping updates.
Respond to customer support inquiries sent to care@draugrnutrition.com.
Send promotional emails and newsletters (only if you have opted in).
Improve our website functionality and product offerings based on user behavior.
3. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies help us:
Keep track of items in your shopping cart.
Understand your preferences for future visits.
Gather aggregate data about site traffic and site interaction.
Note: You can choose to disable cookies through your browser settings, but some features of the site may not function properly.
4. Data Sharing and Third Parties
We do not sell, trade, or otherwise transfer your PII to outside parties, except for trusted third parties who assist us in operating our website and conducting our business, such as:
Logistics Partners: To deliver your supplements.
Payment Gateways: To process secure transactions.
Marketing Tools: To send you relevant updates (if subscribed).
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information.
SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to ensure that all data passed between the web server and browsers remain private and integral.
Secure Access: Only authorized employees with specific access rights to our systems are permitted to view your personal data.
6. Your Rights and Choices
Opt-Out: You may unsubscribe from our marketing emails at any time by clicking the “Unsubscribe” link at the bottom of the email.
Access & Deletion: You have the right to request a copy of the data we hold about you or request that we delete your personal information. Please email care@draugrnutrition.com for such requests.
7. Children’s Privacy
Draugr Nutrition does not knowingly collect any personal information from children under the age of 13 (or 16, depending on local laws). If you believe your child has provided us with personal data, please contact us immediately for removal.
8. Changes to this Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.”
9. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:
Email: care@draugrnutrition.com